To make a food complaint..

Contact the local government responsible for the area in which the food outlet is located. Ask to speak with an Environmental Health Officer, who has the power to investigate food complaints and take action against those responsible for causing the problem. Your notification may also enable others in the community to be protected from the same problem

Local Government contacts

• Don't eat food if you are suspicious about it
  
• If you suspect a food is to blame, keep the food wrapped in the fridge so a sample can be tested.  Many people blame the last meal they ate before they got ill, however this is not often the case. Depending on the type and amount of harmful organisms consumed, illness can occur within an hour to many days after eating contaminated food
  
• If symptoms are severe or if the person with the food poisoning is very young, very old or immunocompromised, seek medical advice immediately

What you need to tell the Environmental Health Officer?

Providing the following information will help the EHO investigate your food poisoning complaint:

• The nature, time and location of the incident
  
• Details of the restaurant, function or event where you believe you consumed the contaminated food including full street address details
  
• If anyone has become ill, their symptoms and when they started to become ill
  
• What they ate at the suspected meal and what others ate as well, including dips and sauces
  
• If there is any left over food that could be tested if an officer determines this is warranted

If the complaint involves an interstate food business, it will be referred to the food regulatory agency in that state, which will be in a better position to investigate locally. You will be notified if your complaint has been referred and you will be given the contact details of the agency which will investigate your complaint.